Front Office Duty Manager

Job Information

Job Number :

Job Category : Rooms & Guest Services Operations

Location : No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470

Schedule : Full Time

Located Remotely? : N

Position Type : Management

Job Summary

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

Candidate Profile

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
• 2‑year degree from an accredited univ...