Front Office - CID Admin (Emiratis)

• Register and update guest information in the CID system in compliance with UAE regulations.

• Scan and upload passports visas and IDs accurately and promptly.

• Maintain updated records for in-house checked-out and no-show guests.

• Coordinate with Front Office Reservations Concierge and Security on guest data and flagged cases.

• Ensure compliance with legal requirements and maintain confidentiality of guest information.

• Operate and troubleshoot the CIDPMS interface; report system issues when required.

• Prepare and submit daily CID reports to management.

• Assist Front Desk operations during busy periods and support Night Audit guest data checks.

• Stay updated on government regulations and participate in relevant training sessions.

• Uphold hotel service standards and professional appearance at all times.

Quali...