Job Description
**Job Identification:** 214025
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
The Front Office Associate greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel’s services.
**What will I be doing? Position Summary** (bullet points)
As the Front Office Associate, you will be responsible for performing the following tasks to the highest standards:
+ Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
+ Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.
+ Promote and administer Hilton marketing programs such as H...
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time
The Front Office Associate greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel’s services.
**What will I be doing? Position Summary** (bullet points)
As the Front Office Associate, you will be responsible for performing the following tasks to the highest standards:
+ Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
+ Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.
+ Promote and administer Hilton marketing programs such as H...