Front Office Agent (Fixed-Term Contract - 3 months)

• Welcome guests and ensure efficient friendly and professional service during check-in check-out and throughout their stay;
• Use your elevated emotional intelligence to create personalised and memorable experiences that will excite and delight guests;
• Provide high standard of service to all hotel guests with your luxury attitude  specifically anticipating and pro-actively attending to guest requests and event/activity bookings;
• Co-Ordinate Group arrivals (including welcome) departures and check-ins and assist with activities during their stay;
• Ensure professionalism and accuracy with information and billing during arrival and departure.

Qualifications :

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Previous hotel front office reception experience preferable
• Professional telephone manner and exceptional customer service skills
• Excellent communication interpersonal and t...