Job Description
JOB TITLE – Front Office Agent
DEPARTMENT – Front Office
CONTRACT TYPE – Permanent
RATE OF PAY – £12.71 per hour plus amazing benefits
HOURS – Full Time
LOCATION – Newport, NP18 1HQ
ID – REQ5213
Be Part of the Greatest Story in Hospitality. Step into a world of five‑star service and unforgettable guest experiences at The Celtic Manor Resort – where every day is an opportunity to shine. As a Front Office Agent, you’ll be the face of our iconic resort, welcoming guests with warmth, professionalism, and a smile that sets the tone for their stay.
What Makes You Our Ideal Hospitality Hero?
- A calm, confident, and professional presence – even during busy times
- A genuine passion for delivering world‑class guest service
- The ability to juggle tasks with ease while keeping a positive attitude
- A proactive, guest‑first mindset in a fast‑paced environment