Front of House / Hospitality Manager

Responsibilities

• Provide hands‑on leadership for all front‑of‑house operations, ensuring exceptional guest experiences and service standards
• Recruit, onboard, train, coach, and develop front‑of‑house team members and supervisors
• Lead by example during service, actively supporting the team during peak periods and high‑volume shifts
• Foster a positive workplace culture built on accountability, teamwork, communication, and mutual respect
• Manage staffing levels, scheduling, labour deployment, and performance management initiatives
• Monitor guest feedback, online reviews, and customer concerns, responding professionally and proactively
• Oversee reservations, waitlists, and guest communications to maximize operational flow and guest satisfaction
• Support retail operations, inventory management, merchandising initiatives, and sales growth opportunities
• Collaborate closely with culinary, beverage,...