Front line IT support Intern.

Pluxbox offers a cloud-based open platform (SaaS) that makes it easy for them to develop applications in a NoCode manner. This helps them to stay ahead of the competition and be ready to catch the next wave. Pluxbox is an innovative and fast-growing IT company that operates worldwide for media companies such as NPO, VRT Audacy, News. UK and RTL. Find more information about the platform at Pluxbox.com/pluxboxplatform

Tasks

• Provide first-line support to users, assisting with software-related issues via phone, email, or chat.


• Troubleshoot and resolve issues related to the Pluxbox platform, RadioManager, metadata. radio and ensure effective solutions.


• Assist users in software installations, configurations, and updates.


• Log and track support requests, providing timely feedback and resolution through t...