Front Desk Supervisor at Grey Eagle Resort
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Grey Eagle Resort & Casino
📍 calgary, ab, Canada
Job Description
Join Grey Eagle Resort & Casino as a Front Desk Supervisor, where your hospitality skills meet Calgary's premier entertainment venue. Deliver exceptional guest service and manage front office operations in a vibrant environment.
In this supervisory role, you will be focused on maintaining high service standards while managing front desk operations. A minimum of three years in a full-service hotel is essential, along with supervisory experience. Proficiency in Microsoft Office and knowledge of the Micros OPERA PMS system will be pivotal in your daily tasks.
Key Responsibilities:
• Supervise front desk operations and guest services
• Ensure adherence to service quality standards
• Train and mentor front desk staff effectively
• Handle reservations and coordinate with departments
• Maintain calm during peak times while ensuring efficiency
Requirements:
• Hospitality Management Diploma or equivalent
• At least 3 years of full-service hotel experience
• 3 ye...
In this supervisory role, you will be focused on maintaining high service standards while managing front desk operations. A minimum of three years in a full-service hotel is essential, along with supervisory experience. Proficiency in Microsoft Office and knowledge of the Micros OPERA PMS system will be pivotal in your daily tasks.
Key Responsibilities:
• Supervise front desk operations and guest services
• Ensure adherence to service quality standards
• Train and mentor front desk staff effectively
• Handle reservations and coordinate with departments
• Maintain calm during peak times while ensuring efficiency
Requirements:
• Hospitality Management Diploma or equivalent
• At least 3 years of full-service hotel experience
• 3 ye...