Front Desk Service Representative
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The University of British Columbia
📍 Vancouver, British Columbia, Canada
Job Description
Job Summary
The Front Desk Service Representative position provides customer service and administrative support for the University s residences front desks. The University s residence front desks provide twenty-four (24) hour service throughout the year. FDSRs act as a primary liaison in residence emergencies. They enhance safety and security by regulating key access and monitoring the residence buildings and properties. They foster a sense of community and belonging in the residence communities by being the first point of contact for our residents and guests. The position works rotating shift blocks of mornings, afternoons and overnights and monitors both the interior and exterior of the residence building and grounds.
Organizational Status
Reports to Residence Front Desk Services Coordinator (RFDSC) and acts as a member of the service operations team with other Front Desk Service Representatives, RFDSCs, Operations Manager Front Des...