Front Desk Receptionist
Z
ZEN BEAUTY PTE. LTD.
📍 singapore, singapore, Singapore
Job Description
We are seeking a reliable and customer-focused Front Desk Receptionist to manage daily front-of-house operations. This role is key in ensuring smooth appointment scheduling, accurate sales processing, and providing excellent customer service in a fast-paced environment.
Key Responsibilities- Appointment Management
- Handle booking, rescheduling, and cancellations of customer appointments
- Manage daily appointment schedules to optimize outlet efficiency
- Coordinate with therapists to ensure smooth service flow
- Sales & Billing
- Accurately key in sales invoices and process customer payments
- Ensure proper recording of packages, services, and product sales
- Assist in basic daily sales reconciliation
- Customer Service
- Greet and attend to walk-in and existing customers
- Respond to customer inquiries (in-person, phone, WhatsApp)