Front Desk Receptionist

WorkWave Staff

📍 Jamestown, New York, United States

Full-time Information and Record Clerks

Job Description

Job Description

Position Summary

We are seeking a friendly, professional, and organized Front Desk Receptionist to join a local medical practice. The Front Desk Receptionist serves as the first point of contact for patients and plays a key role in providing excellent customer service while supporting daily office operations. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Essential Responsibilities

  • Greet patients and visitors in a courteous and professional manner.
  • Answer incoming phone calls and direct inquiries appropriately.
  • Schedule, confirm, and reschedule patient appointments.
  • Verify patient information and update records accurately.
  • Check patients in and out for appointments.
  • Collect copays and process payments as needed.
  • Veri...
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