Front Desk Receptionist

Position Summary

We are seeking a friendly, professional, and organized Front Desk Receptionist to join a local medical practice. The Front Desk Receptionist serves as the first point of contact for patients and plays a key role in providing excellent customer service while supporting daily office operations. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced healthcare environment.

Essential Responsibilities

• Greet patients and visitors in a courteous and professional manner.
  
• Answer incoming phone calls and direct inquiries appropriately.
  
• Schedule, confirm, and reschedule patient appointments.
  
• Verify patient information and update records accurately.
  
• Check patients in and out for appointments.
  
• Collect copays and process payments as needed.
  
• Verify insurance eligibility a...