Front Desk Manager (Bilingual)
F
FirstService Residential
📍 Aventura, Florida, United States
Job Description
Description
Job Overview:
The Front Desk Manager works independently, and without direct supervision. Possesses strong communication, telephone, and customer service skills. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
- Demonstrates excellent customer service, communication and time management skills.
- Monitors and Controls Electronic Security Control Systems.
- Responds to emergency situations in a timely and efficient manner.
- Monitors and controls access to the building.
- Creates weekly schedules for Front Desk staff.
- Maintains daily log, records and forms.
- Resolves and follows-up on all complaints/issues...