FRONT DESK CONCIERGE

WHO WE ARE:

• Stanton Norfolk, Inc. manages the leasing and maintenance of more than 900 units of affordable housing, and commercial and community space in almost 50 buildings in neighborhoods throughout New York City.   Summary: The Front Desk Concierge maintains a professional and courteous environment for residents by providing a high level of customer service and sense of safety for residents.  The Concierge monitors all visitors, packages, and maintains the lobby and main entrance appearance.  The Concierge will report to the Facility Manager.

RESPONSIBILITIES:

• Provides security presence on-site.


• Greets guests and residents; gets to know building residents.
• Obtains resident approval before sending up guests.
• Manages guest check-in process.
• Communicates resident concerns to property management.   Assists residents with making repair requests to management as ...