Job Description
Front Desk Concierge Needham, Massachusetts Full-Time or Part-Time Position Overview A luxury residential high-rise in Needham, Massachusetts is seeking a Front Desk Concierge to deliver a high level of service to residents and guests. This role is responsible for managing the front desk, creating a strong first impression, and ensuring a consistent, professional, and hospitality-driven environment. Key Responsibilities Greet all residents and guests promptly, using proper eye contact, posture, and tone Manage front desk operations, including visitor access, package handling, and resident requests Maintain awareness of building activity and enforce access control procedures Provide accurate information, directions, and assistance to residents and guests Coordinate with property management and other on-site teams as needed Handle phone calls, emails, and service requests in a timely and professional manner Maintain a clean, organized, and professional front desk presence at all times Mo...