Front Desk Associate

Atrium Hospitality

📍 Normal, Illinois, United States

Full time Information and Record Clerks

Job Description

Job Description
What You Will Do
Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
Support and train new front desk team members—you’re the friendly coach they’ll thank later.
Resolve guest issues quickly and professionally (bonus points if they leave smiling).
Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.
What We Are Looking For
Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.
High school diploma or equivalent – Because communication, math, and common sense are key.
Tech savvy enough to use hotel systems wit...
        

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Job Details

Location Normal, Illinois

Job Type Full time

Category Information and Record Clerks

Posted June 10, 2026

Deadline July 20, 2026