Front Desk Associate - Mathnasium
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Mathnasium
📍 San Francisco, California, United States
Job Description
Benefits: 401(k) Flexible schedule Opportunity for advancement Position Overview
The Front Desk Associate serves as the first point of contact for families at Mathnasium. This role is responsible for creating a welcoming and organized environment while managing administrative and customer service tasks that keep the center running smoothly. The associate supports scheduling, communication, and front desk operations, allowing instructors and directors to focus on instruction and parent engagement.
Key Responsibilities
Customer Service & Communication
Greet students and families warmly as they arrive and depart.
Answer phone calls, emails, and text messages promptly and professionally.
Assist with scheduling, rescheduling, and cancellations.
Provide information about Mathnasium programs to walk-ins and inquiries.
Administrative Duties
Manage...
The Front Desk Associate serves as the first point of contact for families at Mathnasium. This role is responsible for creating a welcoming and organized environment while managing administrative and customer service tasks that keep the center running smoothly. The associate supports scheduling, communication, and front desk operations, allowing instructors and directors to focus on instruction and parent engagement.
Key Responsibilities
Customer Service & Communication
Administrative Duties