Job Description
Please apply directly to this website >>> https://jobs.fillarole.ca/job-board/jobs/817/front-desk-agent/sioux-narrows-on
Job Duties:
Maintain an inventory of vacancies, reservations and room assignments
Register arriving guests and assign rooms
Provide an amazing first impression for guests and upsell rooms if possible
Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available and respond to guests' complaints
Offer additional accessories and items for purchase so guests know where to buy things they will need during their stay
Escalate issues to supervisor or manager to ensure guest satisfaction
Compile and check daily record sheets, guest accounts, ...