Front Desk Agent

KemperSports

📍 Bowling Green, Florida, United States

Full Time Information and Record Clerks

Job Description

Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous, and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs.
Essential Functions:
Handle guest registration and room assignments, accommodating special requests whenever possible. 

Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies. 

Handle guest check-ins and check-outs in accordance with hotel credit and cash handling policies in an efficient and friendly manner. 

Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc. 

Cancel room reservations according to procedures.

Walk customers in a professional and courteous manner accor...

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Job Details

Location Bowling Green, Florida

Job Type Full Time

Category Information and Record Clerks

Posted July 04, 2026

Deadline August 13, 2026