French - Speaking Technical Support Analyst

transcosmos

📍 Budapest, Budapest, Hungary

Full-time Computer Occupations

Job Description

French-Speaking Technical Support Analyst

Smart Mobility Industry | Budapest | On-site

Are you fluent in French and interested in technology?

Join our international team supporting one of the world's leading smart mobility brands, helping customers use innovative products including electric scooters, mobile applications, and connected devices.

Office Address: 1062 Budapest, Váci út 1-3., Westend Offices, B. tower 
Working hours: Monday-Friday, 09:00-18:00
Work model: Full on-site

What you'll do

  • Troubleshoot issues related to mobile applications, Bluetooth connectivity, and smart devices.
  • Guide customers through product features and functionalities.
  • Escalate complex technical cases when needed.
  • Take ownership of customer cases from first contact to resolution.
  • Maintain accurate documentation and follow internal processes.
  • Requirements

    Apply for this Position