Job Description
Passionate about Logistics? Our company is looking for an experienced Freight Operations Coordinator to join its team.
Overview
As a Freight Operations Coordinator, you'll be the heartbeat of our operations, interfacing with customers, partners abroad, carriers, and other team members to manage cargo movements across global networks. Your ability to manage details and communicate effectively will be critical for this role.
Key Responsibilities
- Managing end-to-end shipment process for assigned customers.
- Providing rate quotes and information regarding services to current and potential customers.
- Responding to customer inquiries via email and phone in a timely and professional manner.
- Follow up cargo movements, providing updates to customers.
- Coordinating with partners abroad and carriers to manage smooth operations.
- Resolving service issues promptly and finding alternative solutions...