Fort Frances IT Support Specialist
P
Push Operations
📍 northwestern ontario, kenora district, Canada
Job Description
Become an IT Support Specialist with FSET Inc. in Fort Frances, Ontario, providing essential technical support in a hybrid model. This role focuses on client satisfaction and reliable service delivery.
FSET Inc., a prominent Managed Services Provider, is looking for an IT Support Analyst to enhance our Managed Services team. With a minimum of 2 years' experience, you’ll provide support both onsite and remotely, helping law enforcement, healthcare, and municipal clients throughout Ontario. You will be instrumental in upholding high service standards, documenting all support interactions meticulously, and ensuring client needs are met efficiently.
Key Responsibilities:
• Offer technical support onsite and through remote connections
• Visit client sites within the region for project implementation
• Manage support requests following SLAs and client expectations
• Keep service documentation accurate and current
• Provide training and user guides for clients
Requirem...
FSET Inc., a prominent Managed Services Provider, is looking for an IT Support Analyst to enhance our Managed Services team. With a minimum of 2 years' experience, you’ll provide support both onsite and remotely, helping law enforcement, healthcare, and municipal clients throughout Ontario. You will be instrumental in upholding high service standards, documenting all support interactions meticulously, and ensuring client needs are met efficiently.
Key Responsibilities:
• Offer technical support onsite and through remote connections
• Visit client sites within the region for project implementation
• Manage support requests following SLAs and client expectations
• Keep service documentation accurate and current
• Provide training and user guides for clients
Requirem...