Food & Beverage Training Manager

Training Strategy & Execution

• Design and implement structured F&B training programs, including onboarding, service standards, product knowledge, and guest experience excellence.
• Align all training initiatives with brand standards, operational priorities, and commercial objectives.
• Conduct a blend of on-the-job training, classroom sessions, and coaching interventions to support learning retention and application.

Business Impact & Performance

• Drive measurable improvements in guest satisfaction scores, service quality, and upselling performance through targeted training initiatives.
• Analyse operational performance and identify skill gaps to recommend and implement training solutions.
• Support F&B leadership in improving overall departmental performance through capability development.

Learning Culture & Team Development