Food & Beverage Host

Purpose

A Food and Beverage (F&B) Host is responsible for providing excellent customer service in our hotel restaurant and bar. The primary duties include greeting guests, taking orders, serving food and drinks, and delivering a positive dining experience.

Location and hours

Locke - Millennium Bridge

Service Delivery

• Creating memorable experiences that make guests want to keep coming back.
• Welcome guests, direct them to their tables, and ensure a clean and inviting space.
• Present menus, answer questions about dishes and beverages, and accurately record orders.
• Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature.
• Refill drinks, clear used plates, and maintain a clean and organized dining area.
• Process payments, whether by credit card or room charging.
• Use initiative when dealing with customer complaints or issues with a posit...