Floor Supervisor

Responsibilities

• Supervise and coordinate daily housekeeping operations.
• Inspect guest rooms and public areas to ensure cleanliness standards.
• Assign duties and monitor team performance.
• Train and support housekeeping staff.
• Handle guest requests and resolve complaints.
• Maintain inventory of cleaning supplies, linens, and amenities.
• Ensure compliance with health, safety, and hotel standards.
• Report maintenance issues and coordinate with relevant departments.
• Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

Qualifications

• Previous experience in a similar role within 5* luxury hotels.
• Excellent attention to detail.
• Efficiency and time management skills.