Floor Manager

We are seeking an experienced and dynamic Floor Manager to oversee daily operations and ensure exceptional guest experiences. The ideal candidate will be a strong leader, passionate about service, and adept at managing both staff and operational challenges in a fast‑paced environment.

Key Responsibilities

• Ensure the delivery of excellent customer service, addressing inquiries and resolving complaints to achieve high customer satisfaction.
• Supervise, motivate, and guide employees, including task assignment, performance monitoring, and ensuring adherence to company policies and standards.
• Manage daily operational activities, maintain cleanliness standards, and proactively resolve conflicts or operational issues.
• Monitor and manage inventory, report stock discrepancies, and oversee merchandise displays and restocking efforts.
• Act as a key liaison between frontline staff and upper management, facilitating effective commu...