Job Description
The Floor Manager is responsible for overseeing daily dining room service in a fine dining restaurant within a private members club, ensuring that every member and guest receives polished, attentive, and personalized hospitality. This role supports the General Manager by managing the floor during service, monitoring table readiness, coordinating reservations and seating flow, assisting with member requests, and maintaining the refined atmosphere expected in a private club setting. The Floor Manager ensures that service standards, timing, presentation, and communication between the front-of-house, kitchen, bar, and host teams remain consistent throughout each shift.
This position requires strong leadership, professionalism, and attention to detail. The Floor Manager supervises servers, server assistants, hosts, runners, and other front-of-house team members, providing guidance, coaching, and support before and during service. They lead pre-shift briefings, commu...