Job Description
**Additional Information**
**Job Number** 26091232
**Job Category** Information Technology
**Location** 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814
VIEW ON MAP (https://www.google.com/maps?q=7750%20Wisconsin%20Ave%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)
**Schedule** Full Time
**Located Remotely?** Y
**Position Type** Management
**Pay Range:** $57.22-$99.03 per hour
**Expiration Date:** 08/13/2026
This is a temporary position.
**JOB SUMMARY**
The FLEX Director, Solution Architect - IT Service Management (ITSM) Virtual Agents is a senior technical leader responsible for defining, designing, and delivering enterprise-scale virtual agent and conversational AI solutions across IT Service Management (ITSM) and related platforms.
This role combines strategic architecture, hands-on development leadership, and platform governance, with deep expertise in both no-code/low-code (e.g., ServiceNow...
**Job Number** 26091232
**Job Category** Information Technology
**Location** 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814
VIEW ON MAP (https://www.google.com/maps?q=7750%20Wisconsin%20Ave%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814)
**Schedule** Full Time
**Located Remotely?** Y
**Position Type** Management
**Pay Range:** $57.22-$99.03 per hour
**Expiration Date:** 08/13/2026
This is a temporary position.
**JOB SUMMARY**
The FLEX Director, Solution Architect - IT Service Management (ITSM) Virtual Agents is a senior technical leader responsible for defining, designing, and delivering enterprise-scale virtual agent and conversational AI solutions across IT Service Management (ITSM) and related platforms.
This role combines strategic architecture, hands-on development leadership, and platform governance, with deep expertise in both no-code/low-code (e.g., ServiceNow...