Fleet Support Technician (Decision Support Technician)

Rullion Managed Services

📍 Newcastle upon Tyne, Tyne & Wear, United Kingdom

Full-time architecture-and-engineering

Job Description

Job title: Fleet Support Technician (Decision Support Technician)
Job Type: 12-Month Fixed Term Contract
Location: Newcastle upon Tyne (NE3)
Pay: £32,000 Basic Salary + 20% Shift Allowance (£38,400 Equivalent Earnings)
Hours/Shift Pattern: 3 x 12-Hour Shifts | 24/7 Rotating Pattern

We're looking for a technically minded individual to join a busy operations and engineering team supporting a modern passenger rail fleet.

This is an excellent opportunity for someone who enjoys fault finding, problem solving, and making decisions in a fast-paced environment. Working primarily from a control room setting, you'll play a key role in responding to in-service faults, supporting operational teams, and helping keep services running safely and reliably.

The Role
You'll act as a central point of contact when faults occur, working closely with drivers, controllers, and maintenance teams to assess issues and coordinate the appropriate response.

Key Responsibi...
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