Final Quality Assurance Assistant Engineer

In This Role, Your Responsibilities Will Be:

• Investigate customer complaints and feedback through structured root cause analysis and corrective action processes.
• Coordinate and monitor customer issue resolution activities, ensuring timely closure and prevention of recurrence.
• Collaborate with internal stakeholders, Customer Service, Logistics, and Sales teams to address customer quality concerns.
• Track and manage warranty claims, replacement activities, and customer service notifications (CSN).
• Support Final Quality Assurance (FQA) activities to ensure product compliance and inspection effectiveness.
• Drive awareness and knowledge sharing of customer quality issues to strengthen quality detection and prevention measures.
• Support internal and external quality audits and ensure compliance with quality management system requirements.
• Analyze quality data, prepare reports, and provide recommendations...