Field Technical Service Representative 4- Production Print
S
Sharp Electronics Corporation
📍 Houston, TX, United States
Job Description
**Overview**
Under the direct supervision of the Branch Field Service Manager, the Field Service Representative - Production Print (FSR-4P) manages a territory of Sharp production print systems (both color and monochrome) while delivering a high level of customer satisfaction through proper communications and maintenance of equipment.
This position will have a full working knowledge of the product portfolio (including theory of operation and mechanics) acting as a branch subject matter expert providing solutions to complex problems as well as delivering field and / or remote support to fellow Sharp Field Service Representatives. This role sometimes involves innovative problem solving using non-standard techniques, as necessary.
**Responsibilities**
+ Services and maintains a full territory independently providing on-site support installations and service repair and scheduled maintenance of production print equipment.
+ Perform pre-installation ass...
Under the direct supervision of the Branch Field Service Manager, the Field Service Representative - Production Print (FSR-4P) manages a territory of Sharp production print systems (both color and monochrome) while delivering a high level of customer satisfaction through proper communications and maintenance of equipment.
This position will have a full working knowledge of the product portfolio (including theory of operation and mechanics) acting as a branch subject matter expert providing solutions to complex problems as well as delivering field and / or remote support to fellow Sharp Field Service Representatives. This role sometimes involves innovative problem solving using non-standard techniques, as necessary.
**Responsibilities**
+ Services and maintains a full territory independently providing on-site support installations and service repair and scheduled maintenance of production print equipment.
+ Perform pre-installation ass...