Field Services Specialist

Subic Water and Sewerage Co., Inc.

📍 olongapo, central luzon, Philippines

Full-time Management & Operations

Job Description

Job Openings

Field Services Specialist

  • Graduate of any 4 year course
  • Receives and delivers prompt and professional solutions for customer inquiries, requests, and complaints on-site within the suggested response time
  • Analyses and evaluates Job Orders (as issued) as to their nature and complexity for proper action
  • Conducts thorough inspection of accounts for new service line application and customer complaints/requests, as well as inspection of high and low consumption, in-house leak, and violation cases and recommends appropriate action thereof
  • Conducts a thorough inspection of newly installed connections.
  • Conducts on-the-spot meter readings and performs special readings, whenever required.
  • Performs reinstallation, reactivation, and/or reconnection activation.

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