Field Services Manager
S
Sensata Technologies
📍 United States, United States, United States
Job Description
The Field Service Manager will lead our field operations team, ensuring top-notch customer support, efficient service operations, and seamless troubleshooting. This person will be coordinating technician schedules, managing inventory, and ensuring high-quality, efficient service delivery to our customers. You will turn service calls into long-term customer relationships, balancing technical expertise with strong leadership to drive operational excellence.
General Responsibilities
• Supervise, train, and mentor a team of field service technicians, fostering high performance, adherence to safety protocols, and professional conduct.
• Coordinate and oversee both technical and administrative support operations, including installations, repairs, preventive maintenance, and engineering upgrades at client sites.
• Ensure accurate maintenance of records and management systems related to field service activities.
• Develop and manage personnel schedules to guarantee eff...