Field Service Technician at Eastlink

Eastlink

📍 oliver, regional district of okanagan similkameen, Canada

Full-time Other-General

Job Description

Join Eastlink as a Field Service Technician in Western, BC, where you will deliver exceptional customer service and troubleshooting expertise. This hands-on role focuses on resolving service issues in outdoor environments.
In this technician role, you will be an essential part of Eastlink's field team, responsible for ensuring uninterrupted service delivery by diagnosing and correcting faults in the outside plant network. Your technical aptitude and problem-solving skills will contribute to providing a seamless customer experience. The role requires an ability to work efficiently in diverse weather conditions.
Key Responsibilities:
• Identify and troubleshoot service issues in the outside plant
• Correct faults from the mainline to customer premises
• Maintain Eastlink’s outside plant network effectively
• Provide superior customer service through effective communication
• Participate in ongoing technical and safety training
Requirements:
• Graduate of a reco...
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