Field Service Supervisor - Operations Department

Rentokil Initial

📍 Hong Kong, Hong Kong Island, Hong Kong

Full-time Top Executives

Job Description

Responsibilities:

  • Prepare and present pest control reports for client and management review.
  • Coordinate with other departments on project implementation and monitor progress.
  • Respond to complaints and resolve issues to ensure customer satisfaction.
  • Review service materials, equipment, vehicles, and techniques to improve productivity and cost-effectiveness.
  • Deliver on-site and classroom training for the team.
  • Manage and develop the team to improve performance and meet KPI targets.
  • Ensure the team delivers excellent service to all customers.
  • Handle ad hoc projects as assigned.
  • Requirements

  • Higher Diploma or above.
  • Minimum 3 years of relevant experience at a supervisory or management level.
  • Self-motivated and able to work under pressure with a strong sense of responsibility.
  • Detail-oriented, well-organized, and responsive.
  • Excellent customer service, interpersonal,...
  • Apply for this Position