Field Service Representative 1
S
Sharp Electronics Corporation
📍 Winston Salem, NC, United States
Job Description
**Overview**
Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (1) is responsible for properly maintaining a territory of Sharp equipment along with maintaining a high level of customer satisfaction through proper communications and maintenance of equipment.
**Responsibilities**
+ Services and maintains a full territory working with seasoned Field Service Technicians in the installation, maintenance, and repair of Sharp equipment
+ Resolves at least 80% of service calls with minimal assistance upon completion of training and territory assignment
+ Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins
+ Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital l...
Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (1) is responsible for properly maintaining a territory of Sharp equipment along with maintaining a high level of customer satisfaction through proper communications and maintenance of equipment.
**Responsibilities**
+ Services and maintains a full territory working with seasoned Field Service Technicians in the installation, maintenance, and repair of Sharp equipment
+ Resolves at least 80% of service calls with minimal assistance upon completion of training and territory assignment
+ Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins
+ Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital l...