Field Service Engineer

Mansell Recruitment Group

📍 Slough, Berkshire, United Kingdom

Full-time architecture-and-engineering

Job Description

The company hold a leading market share in the supply and maintenance of Bespoke Equipment such as letter openers, scanners, X-Ray Machines, Metal Detectors, Folder Inserters, Franking Machines, Address Printers & Pressure Sealers.

The role will cover mainly the M1 corridor and surrounding areas

Main Responsibilities:

* Aiming to be onsite at your first call of the day by 9am

* Having a flexible attitude towards long distances and staying away from home overnight as required

* Clearing all quarterly PM’s on individual areas4

* Assistance with clearing PM’s on vacant areas with the aim of achieving a company quarterly zero PM position

* Achieve and maintain company breakdown SLA targets

* Diagnose and repair faults, in an efficient, timely and cost-effective manner

* Achieve and maintain a minimum 75% first time fix rate

* Respond to urgent requests for assistance out of area as required

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