Field Service Engineer (Infrastructure Support)

We are seeking a Field Service Engineer to provide maintenance and technical support for a mission-critical Command and Control (C2) system deployed at customer sites in Singapore. The successful candidate will be responsible for preventive and corrective maintenance, hardware troubleshooting, warranty administration, and ensuring high system availability and reliability.

This role involves working with critical IT and infrastructure equipment while supporting stringent service level requirements.

Hardware Maintenance & Field Support

• Perform corrective maintenance to restore hardware systems to operational condition.
• Diagnose and troubleshoot hardware faults and coordinate repair activities where required.
• Support system restoration activities to meet agreed service levels.
• Monitor system availability, reliability, downtime, MTBF and MTTR records.

Preventive ...