Field Service Engineer - Bioscience, London

Field Service Engineer

As a Field Service Engineer, you will be part of a regional team of collaborative Engineers, reporting directly to the area Technical Manager. You are expected to work to the highest standards to ensure first‑class service is delivered to our customer base while ensuring quality and regulatory standards are adhered to in this heavily regulated industry.

Responsibilities

• Provide field‑based and remote technical support to customers and colleagues in line with relevant training and experience.
• Carry out preventative maintenance, installation, relocation, repairs and corrective field change orders on Flow Cytometry instrumentation.
• Diagnose electrical, fluidic, mechanical, hardware, software and laser failures using established procedures and techniques.
• Determine the most cost‑effective repair/solution to ensure minimum downtime.
• Perform instrument certifications (IQ/OQ).
• Actively mana...