Field Reimbursement Specialist (Island Wide)

The Field Reimbursement Specialist (FRS is a pivotal, field-based asset dedicated to supporting patient access to AbbVie products through direct collaboration with Health Care Providers (HCPs) and their Staff. This role focuses on addressing access and reimbursement-related challenges to ensure an exceptional customer experience, embodying AbbVie's commitment to patient-centered care. As the principal access liaison for HCP offices throughout Puerto Rico, the FRS provides case-specific support to effectively navigate the complexities of the local healthcare landscape and overcome access barriers. This involves educating HCPs on various critical aspects, including formulary status, drug coverage criteria, prescription statuses, prior authorization processes, essential coding and reimbursement requirements, and support programs eligibility. Adopting a comprehensive case management approach, the FRS systematically identifies and addresses treatment initiation o...