Field Consultant for Golf Implementation
L
Lightspeed Commerce
📍 montreal (administrative region), qc, Canada
Job Description
Become a pivotal part of Lightspeed's Launch Services Golf team as a Field Implementation Consultant. Oversee customer onboarding and provide both remote and onsite technical support throughout North America.
In this role, you will take charge of the implementation process, acting as the main point of contact for customers. With 3+ years of experience in technical customer service, your responsibilities will include managing customer segments, timely project completion, and ensuring high satisfaction levels. Utilize your tech-savviness and industry knowledge to deliver exceptional support and continuously improve the customer experience.
Key Responsibilities:
• Serve as the technical point of contact for clients
• Provide remote and onsite support for field packages
• Manage customer onboarding and communicate updates
• Troubleshoot and resolve customer issues swiftly
• Collaborate with team members on project tasks
Requirements:
• 3+ years in a technical sup...
In this role, you will take charge of the implementation process, acting as the main point of contact for customers. With 3+ years of experience in technical customer service, your responsibilities will include managing customer segments, timely project completion, and ensuring high satisfaction levels. Utilize your tech-savviness and industry knowledge to deliver exceptional support and continuously improve the customer experience.
Key Responsibilities:
• Serve as the technical point of contact for clients
• Provide remote and onsite support for field packages
• Manage customer onboarding and communicate updates
• Troubleshoot and resolve customer issues swiftly
• Collaborate with team members on project tasks
Requirements:
• 3+ years in a technical sup...