Job Description
Job Opening: Female Customer Support Executive Location: (SITAPURA, NEAR BOMBAY HOSPITAL) Company: (ETHNIQCLORE) - Requirements: Female candidate. We are looking for a Female Customer Support Executive to join our garment and ethnic wear team. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to handle inquiries professionally. Key Responsibilities: Handle customer inquiries via phone, WhatsApp, email, Instagram, and other social media platforms. Assist customers with product details, sizing, fabric information, pricing, and order placement. Coordinate with the sales, warehouse, and dispatch teams for smooth order processing. Resolve customer complaints and provide timely solutions. Track orders and update customers on delivery status. Maintain customer records and follow up on pending inquiries. Process exchanges and returns according to company policies. Build strong customer relationships to ensure a positive shopping experien...