FBS Trainer - Contact Center

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. 

Job Summary

The Internal Trainer is responsible for the delivery of established learning solutions to enhance competencies and effectiveness of Service Operations audiences including supervisory and professional level learners. This position will leverage technical expertise to deliver effective training, and will plan and executes training and educational programs, including gathering and preparing all materi...