Facilities manager

unify CX is a global customer experience (CX) and business process outsourcing (BPO) company delivering innovative, people-first solutions to clients across North America and beyond. As a certified minority-owned business, we combine operational excellence with a strong commitment to talent development and inclusive growth. Our Ballito operation represents a key expansion of our global footprint, built on local talent and world-class standards.

We are seeking an experienced Facilities Manager to oversee the safe, compliant, and efficient operation of our Ballito contact centre. This role is responsible for facilities management, health and safety compliance, security operations, vendor management, landlord and stakeholder engagement, business continuity planning, and overall site maintenance. The successful candidate will help create a safe, professional, and high-performing workplace while ensuring uninterrupted business operations.