Facilities Coordinator (Service Desk) - UAE National
B
Black Pearl Consult
📍 Abu Dhabi, AZ, United Arab Emirates
Job Description
We are currently partnering with a prestigious government organization in Abu Dhabi to recruit an experienced Service Desk Analyst to join their Corporate Services team. This opportunity is ideal for professionals with experience in ServiceNow, facilities management, workplace services, corporate administration, access control systems, and service desk operations. If you enjoy working in a fast-paced corporate environment and coordinating workplace support services, we'd like to hear from you. Key Responsibilities Manage and coordinate service requests through the organization's Service Desk platform, ensuring requests are assigned, tracked, and completed within agreed service levels. Support day-to-day workplace and corporate services operations by coordinating with internal departments and external service providers. Administer employee and contractor access, including ID card issuance, access permissions, and building access requests. Maintain accurate records within the ServiceNow ...