Facilities Coordinator

Job Summary

Our client, a general contractor focused on retail and commercial renovations, is seeking a Facilities Coordinator to join their growing team. The ideal candidate has excellent customer service skills and can work in French and English.

As a Service Coordinator, you will manage maintenance and repair service requests from retail and commercial clients across Canada. This role involves coordinating day-to-day activities to ensure efficient and cost-effective service delivery while minimizing client operational disruptions. The focus is on maintaining high standards of service quality and customer satisfaction.

Key Responsibilities

• Handle repair and maintenance requests, including emergencies.
• Process and document incoming service requests clearly and promptly.
• Analyze and troubleshoot requests to ensure the most suitable subcontractor is dispatched.
• Monitor and address feedback to mitigate potentia...