Facilities Analyst

TELUS Digital

📍 Gandhinagar, Gujarat, India

Full-time Operations Specialties Managers

Job Description

Job Profile: Facilities Analyst II

  • Job Description

Key Responsibilities

Facilities Operations

  • Manage daily operations of office facilities, ensuring uninterrupted business operations.
  • Coordinate preventive and corrective maintenance for HVAC, electrical, plumbing, UPS, DG sets, lifts, and other building systems.
  • Monitor building management systems (BMS), access control, CCTV, and fire alarm systems.
  • Ensure high standards of housekeeping, pantry, cafeteria, landscaping, and pest control services.
  • Manage workplace requests through ticketing systems and ensure timely resolution.

Vendor & Contract Management

  • Manage facility service providers and contractors.
  • Monitor vendor performance against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Conduct regular vendor performance reviews and audits.
  • Verify vendor invoices and support payment proc...
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