Facilities Administrator/Helpdesk
E
EMCOR UK
📍 Horsham, West Sussex, United Kingdom
Job Description
Location: Horsham
Job Type: Permanent Full Time
Salary: £30,500 per annum
Working hours: Monday to Friday, 8:00 to 17:00
What you'll do:
Identify client requirements through telephone, Request Portal, and e-mail communications. Raise and manage to completion PPM and reactive Work Orders in a CAFM System to deliver KPIs.
Progress both colleagues and suppliers to ensure that EMCOR UK SLAs are met.
Record and respond to Compliments and Complaints.
Produce Quotations, chase approvals and arrange for work to be carried out via raising Purchase Orders to subcontractors and arranging for access to Site.
Maintain and update the CAFM Work Order Records to ensure complete clarity of job progress, managing Work in Progress and ensure timely closure.
Achieve closure of Work Orders to financial deadlines to ensure prompt payment.
Take ownership for managing Work Orders from the first telephone call through to client feedback following completed...
Job Type: Permanent Full Time
Salary: £30,500 per annum
Working hours: Monday to Friday, 8:00 to 17:00
What you'll do:
Identify client requirements through telephone, Request Portal, and e-mail communications. Raise and manage to completion PPM and reactive Work Orders in a CAFM System to deliver KPIs.
Progress both colleagues and suppliers to ensure that EMCOR UK SLAs are met.
Record and respond to Compliments and Complaints.
Produce Quotations, chase approvals and arrange for work to be carried out via raising Purchase Orders to subcontractors and arranging for access to Site.
Maintain and update the CAFM Work Order Records to ensure complete clarity of job progress, managing Work in Progress and ensure timely closure.
Achieve closure of Work Orders to financial deadlines to ensure prompt payment.
Take ownership for managing Work Orders from the first telephone call through to client feedback following completed...