Expert Operations Analyst - Mainframe Applications
R
RBC
📍 toronto, on, Canada
Job Description
Become a key player in managing banking applications as a Senior Operations Analyst. Coordinate application support, tackle complex challenges, and drive operational strategies in a 24/7 setting.
This position places you at the forefront of operations in the Mainframe and Distributed Production Computer Centers. You will oversee system implementations, troubleshoot escalated issues, and propose innovative solutions for continuous improvement. Your contributions will directly impact the efficiency of banking applications and drive compliance.
Key Responsibilities:
• Coordinate and maintain high-quality application implementations
• Escalate critical issues to necessary personnel
• Drive improvements aligned with strategic initiatives
• Manage application change requests through approved systems
• Document processes and oversee assigned projects
Requirements:
• IT degree with relevant change-management experience
• Familiarity with Mainframe environments and...
This position places you at the forefront of operations in the Mainframe and Distributed Production Computer Centers. You will oversee system implementations, troubleshoot escalated issues, and propose innovative solutions for continuous improvement. Your contributions will directly impact the efficiency of banking applications and drive compliance.
Key Responsibilities:
• Coordinate and maintain high-quality application implementations
• Escalate critical issues to necessary personnel
• Drive improvements aligned with strategic initiatives
• Manage application change requests through approved systems
• Document processes and oversee assigned projects
Requirements:
• IT degree with relevant change-management experience
• Familiarity with Mainframe environments and...