Expert Dialer & Data Analyst for Enhanced Campaign Strategies
R
Ritchie Bros.
📍 burnaby, bc, Canada
Job Description
Shape effective call campaigns as an Expert Dialer & Data Analyst. Manage and optimize systems while analyzing performance data to recommend strategic improvements.
This role calls for a detail-oriented individual with over 2 years of experience tackling dialer systems and data analytics. You will oversee system operations, manage campaigns, collaborate with stakeholders, and implement enhancements for efficiency. Strong problem-solving skills are crucial to address technical challenges and improve overall performance.
Key Responsibilities: • Monitor dialer systems and campaign performance closely • Troubleshoot user access and system breakdowns promptly • Design reporting processes to optimize performance reviews • Analyze KPIs to spot trends and suggest enhancements • Participate in cross-functional initiatives and projects
Requirements: • At least 2 years in dialer management and data analytics • Proficient with platforms like RingCentral or Twilio • Stron...
This role calls for a detail-oriented individual with over 2 years of experience tackling dialer systems and data analytics. You will oversee system operations, manage campaigns, collaborate with stakeholders, and implement enhancements for efficiency. Strong problem-solving skills are crucial to address technical challenges and improve overall performance.
Key Responsibilities: • Monitor dialer systems and campaign performance closely • Troubleshoot user access and system breakdowns promptly • Design reporting processes to optimize performance reviews • Analyze KPIs to spot trends and suggest enhancements • Participate in cross-functional initiatives and projects
Requirements: • At least 2 years in dialer management and data analytics • Proficient with platforms like RingCentral or Twilio • Stron...